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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daniel Walford

Daniel Walford

August 24, 2024

5  out of  5
rating by Daniel Walford
"I was a bit nervous with having to get new home insurance this year but it turned out better than I had hoped. Elisa was extremely courteous and professional in her manner, she really does understand what customer service means! Evan Darling took the time to find the best fair plan options for my needs. He's a very knowledgeable and well spoken State Farm Agent.. I was very pleased with the plan we decided upon. Highly recommended."
We responded:
"Daniel! Thank you kindly for the warm review, it means a lot to all of us. I am thankful that we get to work together during these challenging times. We got this! -Evan "
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Juan Valentin

August 23, 2024

5  out of  5
rating by Juan Valentin
"I really appreciate Evan Darling and team for taking the time to help me out with my claim. I don’t have enough words to thank Elisa for the time and effort she’s done to help me. I’m really appreciate you State Farm team."
We responded:
"Thank you for the kind words Juan! I am happy that Elisa is here to help you with your claim and will share this review with her. Take good care. "
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Auto Care Towing

March 12, 2024

5  out of  5
rating by Auto Care Towing
"Evan is an amazing Agent, very proactive, attentive and knowledgeable. His staff is very helpful and a pleasure to work with. Thank you!!!!"
We responded:
"Thank you Auto Care Towing!!! We are thankful to have you as a partner. "
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Blanca Valadez

March 2, 2024

5  out of  5
rating by Blanca Valadez
"Katina always helps me with any questions i have ,she has great customer service :)"
We responded:
"Hi Blanca! Thank you so much for recognizing Karina's exceptional customer service. We are lucky to have her! "
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Yelcka Huaynalaya

July 1, 2023

5  out of  5
rating by Yelcka Huaynalaya
"I love this office. They always go above and beyond to deliver great customer service. I had the Karina from Evan Darling’s office call the claims office for me and she stayed on the line until she got someone on the line and then called me so that I wouldn’t have to be hold myself. She went above and beyond and I so appreciated It. Thank you so much Karina. You made my day. After the accident I have been going through a lot but you helped me more than you will ever know. Big hugs!"
We responded:
"Yelcka, I am so glad I was able to lift some weight off your chest! Thank you for the kind review! -Karina Chavez, Agent Team Member"
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Christina Canavan Hadreas

July 1, 2023

5  out of  5
rating by Christina Canavan Hadreas
"Evan is always professional and very helpful. I highly recommend!"
We responded:
"Hi Christina. I wanted to thank you for the awesome review. It means the world to us that you enjoy our service. Have an exceptional day! "
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Phil Stotts

June 29, 2023

5  out of  5
rating by Phil Stotts
"I was disappointed when my agent Mike in Capitola retired and I was transferred to Evan in Watsonville, but after having to file a claim with Evan I found him to be helpful, competent and a pleasure to do business with. His office set up with his computer monitor central to the office space made it easy to see and understand options for my consideration."
We responded:
"Hi Phil, thank you for the kind and thoughtful review! I enjoyed our visit here at the office and am happy you found the office welcoming. I look forward to our next conversation! "
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Yessenia Covarrubias

March 28, 2023

5  out of  5
rating by Yessenia Covarrubias
"Karina is my agent and she is amazing 👏 she responds to you in a timely manner and answers all your questions. 100% recommend her as you car insurance agent"
We responded:
"Hi Yessenia, thank you for the 5 star review! Karina really is amazing! We are grateful to have you as an auto insurance customer. "
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Graham Dittman

February 3, 2023

5  out of  5
rating by Graham Dittman
"The most professional and honest agent. Evan is a stand up guy. He well known in the community for being a great businessman, father and athlete. He works extremely hard to make all his friends and clients get the coverage they need. He went the extra mile to get my family insurance on our sailing yacht with a great price. Two big thumbs up!"
We responded:
"Graham, thank you for the thoughtful feedback. Enjoy the boat, we cannot wait to hear about your next adventure!!! "
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Maria Prendes

January 26, 2023

5  out of  5
rating by Maria Prendes
"Evan Darling is a great insurance agent. Great attention to clients, always."
We responded:
"Thank you Maria! Your words mean a great deal to me and my team. We are incredibly happy to have you with us. "
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Mateo Needham

October 21, 2022

5  out of  5
rating by Mateo Needham
"Evan is professional, courteous, nice, funny, and fun. I got dropped from Nationwide...it turns out that they were not on my side. Evan got me into a better policy for a lower annual fee than I had been paying. Thank you!!!"
We responded:
"Mateo, thank you for the review and kind words. Grateful to have you as a neighbor! "
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Araceli Herrera

September 21, 2022

5  out of  5
rating by Araceli Herrera
"Good customer service"
We responded:
"Hi Araceli, thank you for the 5 Star review! From all of us here, we with you a fantastic 2023. "
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Thomas Farrell

September 14, 2022

5  out of  5
rating by Thomas Farrell
"Karina helped me and she gave me the best experience with any insurance company I’ve ever had. She put every option in laymen terms and differentiated all the coverage options non biased and just laid everything out for me simply so I can make my decision and offered insights and suggestions. 10/10 professionalism and service."
We responded:
"Hi Thomas, I overheard some of the conversation you were having with Karina and I am thankful to have her here on the team. She's incredible! Thank you kindly for the positive review, we all appreciate it. -Evan Darling"
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janelle hunt

August 16, 2022

5  out of  5
rating by janelle hunt
"Evan, Ali and everyone in the Watsonville State Farm office has been an absolute pleasure to work with! They are professional, friendly, efficient, informative and easy to contact. I am new to the area and they all have gone out of their way to help me feel welcome and get settled in my new home. I would recommend this State Farm office to anyone who has insurance needs."
We responded:
"Janelle, thank you for the wonderful review! We are grateful to have you as part of our State Farm family. You will need to come visit us again and meet our new puppy 😁 Be well, -Evan"
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Stephanie Urbina

July 25, 2022

5  out of  5
rating by Stephanie Urbina
"I had the pleasure of working with Karina, she guided me through the quote and was extremely helpful and attentive to my questions through the process."
We responded:
"Thank you Stephanie!!! I am so happy that Karina took exceptional care of your insurance needs. Her attention to detail is just awesome."
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Jennifer Madrigal

July 21, 2022

5  out of  5
rating by Jennifer Madrigal
"I recently purchased life insurance with sales agent Karina Chavez and I am beyond happy I was in contact with her. From her customer service to the way she explained everything was amazing. I was full of questions and she was able to answer every single one of them. She is immensely knowledgeable and helpful. I would definitely recommend her. Not only does she offer life insurance, but Auto insurance & home owners insurance as well. I am in the process of purchasing a home and she will definitely be the first person I call. Thank you so much Karina!"
We responded:
"Hi Jennifer, thank you for the wonderful review! I am happy that you found Karina’s expertise helpful and cannot wait to hear how the house hunting is going. Karina will be ready when you are to insure your new home."
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Rory Willis

July 5, 2022

5  out of  5
rating by Rory Willis
"Best insurance ever I suggest anybody take the opportunity to get insurance from State Farm very kind and very helpful I can hear the smile even over the phone I wouldn't I am a customer I'm not being paid to say this this is just an awesome it put a smile on my face before I went to work don't miss your I'm canceling my other insurance policy right now thank you Ali you've been very helpful and amazing thank you"
We responded:
"Thank you Rory! We are grateful to have you as part of our State Farm family and I know that Ali really enjoys working with you. Your kind words are appreciated!"
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Michelle Perreira

June 16, 2022

5  out of  5
rating by Michelle Perreira
"Insured my brand new vehicle with this new StateFarm agency, Ali was very quick and thorough and made the process extremely easy!"
We responded:
"Thank you so much Michelle! Ali is the queen of efficiency!"
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Scott Liess

June 14, 2022

5  out of  5
rating by Scott Liess
"I’m so pleased with the service I have received! I got my life insurance with Ali Vazquez and couldn’t be in better hands. This is one of the nicest offices I have seen! Look forward to referring my friends and family with Ali! -Melissa P"
We responded:
"Melissa, such amazing compliments, thank you!!! Ali is the best, I am happy she lined you up with the perfect life insurance policy for your specific needs. Hope to see you again very soon!"
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M Love

May 9, 2022

5  out of  5
rating by M Love
"Karina helped me out with my life policy needs, I never really thought about it till she explained all my concerns and I was sold! I’m so glad she was able to explain all possibilities would definitely recommend her for all your life policy needs !"
We responded:
"Thank you for entrusting us with your life insurance needs M Love!!! We are all grateful to have your policies under our care."
Profile photo of Fernando Cancino

Fernando Cancino

April 8, 2022

5  out of  5
rating by Fernando Cancino
"I called in to pay my insurance and reinstate another vehicle. The Insurnace Agent Ali Vazquez went above and beyond to help me through the process. She is very professional and delivers world class customer service."
We responded:
"Fernando, what an incredible compliment for one of our amazing insurance professionals. We love Ali! I am happy that you had a pleasant experience by calling in to our State Farm agency. Thank you!"
Profile photo of Rosie Ann GonzalestyaV

Rosie Ann GonzalestyaV

April 7, 2022

5  out of  5
rating by Rosie Ann GonzalestyaV
"I’m am so happy with my new agency being a lot closer to me. Ali has been assisting me with my insurance needs and servicing my policy since the transfer and she has been extremely helpful since! The office is very modern and overall extremely welcoming!"
We responded:
"Rosie, thank you for the review! We are happy that you find our State Farm location convenient and welcoming. Please come back again soon!"
Profile photo of Candy Guzman

Candy Guzman

April 2, 2022

5  out of  5
rating by Candy Guzman
"I loved the atmosphere and tranquility in this New Branch, customer service from Ali, was amazing when ahead and got all the insurance bundle at a reasonable low cost. Recommended definitely"
We responded:
"Candy, thank you for your comment on our brand new State Farm office, we are really proud of it!!! I am happy that Ali took excellent care of you and look forward to seeing you again soon."
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claudia santangelo

March 23, 2022

5  out of  5
rating by claudia santangelo
"Evan Darling's office has the best customer service ever, I talk to Karina Chavez, and she answers all my questions and resolves all my problems the same day. I will defiantly recommend them any time."
We responded:
"Hi Claudia, thank you for being our customer and for the recommendation! Karina is the best!"
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Jose Valdez

March 23, 2022

5  out of  5
rating by Jose Valdez
"Karina chavez me ayudo Muy buen servicio gracias"
We responded:
"Jose, gracias por pasar a nuestra oficina nueva y por el comentario positivo. Se lo agradecemos mucho y esperamos verlo pronto!"